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<div style="text-align: center;" align="center"><span style="font-size: 16px; font-weight: normal; font-family: Calibri, Helvetica, Arial, sans-serif;">In conversation with</span></div>
<div style="text-align: center;" align="center"><span style="font-size: 20px; font-family: Calibri, Helvetica, Arial, sans-serif;">Walt Mayo</span></div>
<div style="text-align: center;" align="center"><span style="font-size: 18px; font-weight: normal; font-family: Calibri, Helvetica, Arial, sans-serif; font-style: italic;">Machines That Listen</span></div>
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<span style="font-size: 16px; font-weight: normal; font-family: Calibri, Helvetica, Arial, sans-serif;">Click </span><a href="http://www.insideasiapodcast.com/machines-that-listen/" rel="noopener noreferrer" target="_blank" style="font-size: 16px; font-family: Calibri, Helvetica, Arial, sans-serif; color: rgb(207, 143, 18); font-weight: normal; font-style: normal; text-decoration: underline;">here</a><span style="font-size: 16px; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal;"> to listen to the full </span><span style="font-size: 16px; font-family: Calibri, Helvetica, Arial, sans-serif; font-style: italic;">Inside Asia</span><span style="font-size: 16px; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal;"> episode</span>
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<div><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">With so much hype around AI, it’s hard to know what to think of it. In one moment, AI applications can appear benevolent, even helpful. Like when Netflix offers up viewing suggestions, or Amazon recommends an item you might like. It can also be intrusive. Facial recognition, for instance, can and has been used to track and screen innocent people simply going about their business. AI, you might say, wears many faces. One moment, it’s Big Brother watching your every move. The next, it’s R2D2 trying to save your life. </span></div>
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<span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">I’m dramatizing, but you get the point. Now, apparently AI-enabled machines are learning to listen; so well, in fact, that advanced technology is able to decipher subtle tones, language variances and emotional nuances, virtually inaudible to the human ear. In so doing, it can determine the sentiment of the speaker. And that, says </span><a href="https://www.linkedin.com/in/waltermayo/" rel="noopener noreferrer" target="_blank" style="font-size: 16px; color: rgb(54, 97, 189); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; font-style: normal; text-decoration: underline;">Walt Mayo</a><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">, CEO of </span><a href="https://www.expert.ai/" rel="noopener noreferrer" target="_blank" style="font-size: 16px; color: rgb(54, 97, 189); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; font-style: normal; text-decoration: underline;">expert.ai</a><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">, can make a world of difference.</span>
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<div><span style="font-size: 16px; color: rgb(0, 0, 0); font-weight: bold; font-family: Calibri, Helvetica, Arial, sans-serif;">AI Beats Pollsters in Predicting US Presidential Outcome </span></div>
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<span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">Take the just concluded US Presidential race, for instance, Walt and his colleagues put their technology to the test and three weeks before the election, </span><a href="https://www.expert.ai/blog/making-sense-of-2020-presidential-polls-with-nlu/" rel="noopener noreferrer" target="_blank" style="font-size: 16px; color: rgb(54, 97, 189); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; font-style: normal; text-decoration: underline;">calculated</a><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;"> that Joe Biden would receive 50.2% of the popular vote compared to 47.3% for Trump. It struck me as a bit of a marketing ploy at the time, and a risky one at that. Why would a tech company stick its neck out with this kind of prediction when every other major poll prior to the election had Biden trouncing Trump by at least an eight percent margin?</span>
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<span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">The results are now official with Biden winning the popular vote by 51% to 47.2%. Yet, the real victor was AI. How did this relatively small tech company blow the doors off a phalanx of seasoned and highly certain professional pollsters? I asked Walt to join me in </span><a href="http://www.insideasiapodcast.com/machines-that-listen/" rel="noopener noreferrer" target="_blank" style="font-size: 16px; color: rgb(54, 97, 189); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; font-style: normal; text-decoration: underline;">this episode</a><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;"> of </span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif; font-style: italic;">Inside Asia</span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;"> to share his story and talk about the future of so-called “</span><a href="https://en.wikipedia.org/wiki/Sentiment_analysis" rel="noopener noreferrer" target="_blank" style="font-size: 16px; color: rgb(54, 97, 189); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; font-style: normal; text-decoration: underline;">sentiment analysis</a><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">” AI.</span>
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<div><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">Our discussion fleshed out one big question: Are we entering a period of runaway technology so potent that it could replace many of the skills we as humans have come to take for granted? Walt points out that what’s easy for humans is not always easy for advanced machines. </span></div>
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<div><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">Programming a robot to walk, for instance, requires thousands of data inputs, feedback loops, and adjustments to manage surge, sway, heave, yaw, roll, pitch….the list of commands goes on and on. I said it was difficult, but not impossible. </span></div>
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<span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">Check out </span><a href="https://www.youtube.com/watch?v=uhND7Mvp3f4" rel="noopener noreferrer" target="_blank" style="font-size: 16px; color: rgb(54, 97, 189); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; font-style: normal; text-decoration: underline;">this YouTube video</a><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;"> of one particularly agile bi-pedal robot from Boston Dynamics. How quickly is the robot design field moving? So fast, that robots are increasingly able to teach themselves to walk, as evidenced by a recent </span><a href="https://www.technologyreview.com/2020/03/02/905593/ai-robot-learns-to-walk-autonomously-reinforcement-learning/" rel="noopener noreferrer" target="_blank" style="font-size: 16px; color: rgb(54, 97, 189); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; font-style: normal; text-decoration: underline;">Google project</a><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">. It took only a few hours for this machine to teach itself to perambulate by tapping into AI and a data network that contained all the information required.</span>
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<div><span style="font-size: 16px; color: rgb(0, 0, 0); font-weight: bold; font-family: Calibri, Helvetica, Arial, sans-serif;">The Art of Listening</span></div>
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<div><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">But what about some of the finer skills primarily associated with humans? Like listening. As a higher species, we’re blessed with the gift of language and while these days it feels like people are more interested in talking than listening, we have the ability. The question is: Are we making the most of it? Consumed, as we are, by social media, it leaves the impression that everyone has something to say. If only that were true. Sociologists and psychologists tell us that it’s shaping our listening habits and instigating new levels of so-called communication bias. Filters, in other words. We’ve started to hear what we want to hear and less of what’s actually being said. </span></div>
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<div><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">To some degree, that might explain the repeated failings of pollsters. And it certainly speaks to the polarization of people who are selecting to hear whatever reinforces their own beliefs or frame-of-mind. If technologies like expert.ai have an imbedded ability to detect 80+ different “sentiments,” and segment them in order to best determine what someone really believes, then what chance do we and our biological brains have in competing with that? </span></div>
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<div><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">As always, we thank you for listening! </span></div>
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<span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: bold;">Article</span><span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">: "What Went Wrong with Polling? Some Early Theories," by Nate Cohn, </span><span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif; font-style: italic;">The New York Times</span><span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">, Nov. 10, 2020 [</span><a href="https://www.nytimes.com/2020/11/10/upshot/polls-what-went-wrong.html" rel="noopener noreferrer" target="_blank" style="color: rgb(54, 97, 189); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; font-style: normal; text-decoration: underline;">here</a><span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">]</span>
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<div><span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">A bit of an exhaustive - and speculative - analysis of what went wrong, how pollsters failed to make adjustments following the 2016 election, and what a final data autopsy will likely reveal.</span></div>
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<span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: bold;">Article</span><span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">: "Why Polls were Mostly Wrong," by Gloria Dickie, </span><span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif; font-style: italic;">Scientific American</span><span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">, Nov. 13, 2020 [</span><a href="https://www.scientificamerican.com/article/why-polls-were-mostly-wrong/" rel="noopener noreferrer" target="_blank" style="color: rgb(54, 97, 189); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; font-style: normal; text-decoration: underline;">here</a><span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">]</span>
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<div><span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">The article looks at the failure of US polling in an interview with Princeton University neuroscientist Sam Wang, who tends to excuse the polling process more than explain it.</span></div>
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<span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: bold;">Article</span><span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">: "Election Polls were a Disaster this Year. Here's how AI could Help," by Arijit Sengupta, Fast Company, Nov. 16, 2020 [</span><a href="https://www.fastcompany.com/90575531/ai-election-polling" rel="noopener noreferrer" target="_blank" style="color: rgb(54, 97, 189); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; font-style: normal; text-decoration: underline;">here</a><span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">]</span>
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<div><span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">The writer describes how AI-enabled sentiment analysis revealing not what consumers say they want, but by their actual behaviors. Amazon, Netflix and other mega e-commerce companies have long employed the technology to make proactive recommendations on what they believe a customer is most inclined to buy.</span></div>
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<span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: bold;">Report</span><span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">: "Artificial Intelligence and Southeast Asia's Future," McKinsey Global Institute, September 2017. [</span><a href="https://www.mckinsey.com/~/media/mckinsey/featured%20insights/artificial%20intelligence/ai%20and%20se%20asia%20future/artificial-intelligence-and-southeast-asias-future.ashx" rel="noopener noreferrer" target="_blank" style="color: rgb(54, 97, 189); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; font-style: normal; text-decoration: underline;">here</a><span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">]</span>
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<div><span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">A slightly dated report showing ASEAN's rate of AI adoption and the need for governments to take a stronger role in promoting its development and application.</span></div>
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<span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: bold;">Report</span><span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">: "Freedom to Conduct Opinion Polls: A 2017 Worldwide Update," ESOMAR and the World Association for Public Opinion Research, 2018. [</span><a href="https://www.esomar.org/uploads/public/library/news/ESOMAR-WAPOR_Freedom-to-Conduct-Opinion-Polls.pdf" rel="noopener noreferrer" target="_blank" style="color: rgb(54, 97, 189); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; font-style: normal; text-decoration: underline;">here</a><span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">]</span>
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<div><span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">The two organizations sponsoring the report seek to track the freedom to gather public opinion insights through polling surveys and show that 79 out of the 133 countries surveyed for this report place some sort of embargo or restriction on public polling - an increase from three years earlier.</span></div>
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<span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: bold;">Blog</span><span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">: "Making Sense of the 2020 Presidential Polls with NLU," by Jay Selig, expert.ai, Nov. 16, 2020 [</span><a href="https://www.expert.ai/blog/making-sense-of-2020-presidential-polls-with-nlu/" rel="noopener noreferrer" target="_blank" style="color: rgb(54, 97, 189); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; font-style: normal; text-decoration: underline;">here</a><span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">]</span>
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<div><span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">This is expert.ai's attempt to explain how their technology proved superior in predicting the US Presidential election outcome.</span></div>
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<div><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: bold;">James Barrat:</span></div>
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<span style="font-size: 12px; color: rgb(102, 102, 102); font-family: Calibri, Helvetica, Arial, sans-serif;">| </span><span style="font-size: 12px; font-family: Calibri, Helvetica, Arial, sans-serif;">August 10, 2018</span><span style="font-size: 12px; font-family: Calibri, Helvetica, Arial, sans-serif; color: rgb(102, 102, 102);"> | </span>
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<span style="font-size: 14px; color: rgb(102, 102, 102); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: bold;">Dystopian</span><span style="font-size: 14px; color: rgb(102, 102, 102); font-family: Calibri, Helvetica, Arial, sans-serif;"> - This is not the take on artificial intelligence (AI) that you’re going to find in the popular media or on corporate websites. Most everyone is thrilled about what AI can and might do someday soon. Self-driving cars, remotely controlled delivery vehicles, homes that clean and restock themselves automatically, medical technologies that can predict (and prevent) our every illness—these are the tip of the iceberg, and for the companies that will manufacture and control them, they can’t get here soon enough. But there is a dark side. My guest this episode is </span><a href="http://www.jamesbarrat.com/" rel="noopener noreferrer" target="_blank" style="font-size: 14px; color: rgb(54, 97, 189); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; font-style: normal; text-decoration: underline;">James Barrat</a><span style="font-size: 14px; color: rgb(102, 102, 102); font-family: Calibri, Helvetica, Arial, sans-serif;">, futurist, filmmaker and author of </span><span style="font-size: 14px; color: rgb(102, 102, 102); font-family: Calibri, Helvetica, Arial, sans-serif; font-style: italic;">AI: Our Final Invention</span><span style="font-size: 14px; color: rgb(102, 102, 102); font-family: Calibri, Helvetica, Arial, sans-serif;">. With a title like that, you know the news he brings is not good. Among other things, James and I talked about the “intelligence explosion”—the point at which a </span><span style="font-size: 14px; color: rgb(102, 102, 102); font-family: Calibri, Helvetica, Arial, sans-serif; font-style: italic;">computer</span><span style="font-size: 14px; color: rgb(102, 102, 102); font-family: Calibri, Helvetica, Arial, sans-serif;"> is able to replicate itself </span><span style="font-size: 14px; color: rgb(102, 102, 102); font-family: Calibri, Helvetica, Arial, sans-serif; font-style: italic;">better</span><span style="font-size: 14px; color: rgb(102, 102, 102); font-family: Calibri, Helvetica, Arial, sans-serif;"> than human beings can. That’s not so far in the future, James says, but for some reason its seen by very few as a clear and present danger. How far away are we from the intelligence explosion? Ten years? Fifty years? Three quarters of a century? As with all things tech, there’s the prospect of acceleration. And in the case of AI, that means we humans may not be ready. Are we looking at a handover or a takeover?: In these times of rampant corporate competition and geopolitical intrigue, what hope can we have for agreeing on the ground rules for AI development and deployment?</span>
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<div><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: bold;">Anurag Banerjee:</span></div>
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<div><span style="font-size: 12px; color: rgb(102, 102, 102); font-family: Calibri, Helvetica, Arial, sans-serif;">| Dec 3, 2018 |</span></div>
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<span style="font-size: 14px; color: rgb(102, 102, 102); font-weight: bold; font-family: Calibri, Helvetica, Arial, sans-serif;">Utopian</span><span style="font-size: 14px; color: rgb(102, 102, 102); font-family: Calibri, Helvetica, Arial, sans-serif;"> - In this episode we focus on the utopian side of artificial intelligence. It’s not a subject you hear much about these days, and this program is no exception. Our guests have had a lot to say about AI’s possible horrifying applications. But like most things, there’s another side. In this episode we turn to AI’s better angels—and see if we can believe in them. My guest is Anurag Banerjee, Founder and CEO of </span><a href="http://quilt.ai/" rel="noopener noreferrer" target="_blank" style="font-size: 14px; color: rgb(54, 97, 189); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; font-style: normal; text-decoration: underline;">QUILT.AI</a><span style="font-size: 14px; color: rgb(102, 102, 102); font-family: Calibri, Helvetica, Arial, sans-serif;">, an early-stage tech and consulting firm that merges machine learning with human and cultural intelligence to create insight for good and for profit. It’s a fascinating conversation.</span>
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<div><span style="font-size: 14px; color: rgb(102, 102, 102); font-family: Calibri, Helvetica, Arial, sans-serif;">I find myself wanting desperately to believe that AI can cure our most complex social and cultural challenge, and to worship at the altar of AI Altruism. And certainly there’s a great deal that might be possible. But it won’t come for free. We must sacrifice privacy in return for insights that could change our world. And it might be worth it. Anurag Banerjee believes that technology – powered by AI – can connect us and solve society’s biggest problems. Our machines know us. They know what we want before we do. That’s a boon for any organization with something to sell. But what about the ability to save someone’s life? Intervene in a crisis? Prevent a terrorist attack? Or slow the rate of suicides? Will large corporations with profit-hungry shareholders go toe-to-toe with tiny start-ups wielding AI sling-shots? </span></div>
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<div class="text-container galileo-ap-content-editor"><div><div>If podcasting isn't your thing, or you're just too busy to take 30 minutes to listen, check out my articles <a href="https://www.linkedin.com/in/steve-stine-6124084/detail/recent-activity/posts/" rel="noopener noreferrer" target="_blank" data-segment-action="add" data-segment-id="7527c640-69b8-11e8-ad61-d4ae529a8575" style="color: #597274; font-weight: normal; font-style: normal; text-decoration: underline;">here</a> on Linked-in where I set out to summarize each week’s conversation. We touch on a wide range of topics from healthcare to finance, politics to cleantech. I hope you’ll join us.</div></div></div>
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<span class="article-heading-text" style="font-size: 18px; font-weight: bold; color: #000000;">Steve Stine | LinkedIn</span><br>
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<span>Check out professional insights posted by Steve Stine, Senior Regional Leadership Advisor and INSIDE ASIA radio talk show host</span><br>
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<a style="text-decoration: underline; color: #597274; font-weight: normal; font-style: normal;"></a><a href="https://www.linkedin.com/in/steve-stine-6124084/detail/recent-activity/posts/" style="color: #597274; font-weight: normal; font-style: normal; text-decoration: underline;"><span>Read more</span></a><br>
<a style="color: inherit; text-decoration: none; font-weight: normal; font-style: normal;">www.linkedin.com</a><br>
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</table><div align="center" style="background-color: #F3F3F3;"><table width="100%" cellpadding="0" cellspacing="0" border="0" style="background-color: #f3f3f3"><tr><td align="center" valign="top" style="padding: 0px 0px 0px 0px;"><div align="center" style="max-width: 600px; margin-left: auto; margin-right: auto;"><table cellpadding="0" cellspacing="0" border="0" style="width: 600px; width: auto !important; margin-left: auto; margin-right: auto;"><tr><td align="left" valign="top" style="color: #5b5b5b; font-size: 11px; line-height: 1.3; font-family: Arial, Helvetica, sans-serif; padding: 20px 20px 20px 20px;"><div style="color: #FF0000; font-size: 11px; line-height: 1.3; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 13px; font-weight: bold;">THIS IS A TEST EMAIL ONLY.</span><br />This email was sent by the author for the sole purpose of testing a draft message. If you believe you have received the message in error, please contact the author by replying to this message. Constant Contact takes reports of abuse very seriously. If you wish to report abuse, please forward this message to <a href="mailto:abuse@constantcontact.com">abuse@constantcontact.com</a>.<br /></div></td></tr></table></div></td></tr></table></div></body>
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