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<div class="text-container galileo-ap-content-editor"><div><div style="text-align: center;" align="center"><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif; font-style: italic;">Conversations with Asia’s leading movers, shakers, thinkers, and provocateurs</span></div></div></div>
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<div style="text-align: center;" align="center"><span style="font-size: 14px; color: rgb(0, 0, 0); font-weight: bold; font-family: Calibri, Helvetica, Arial, sans-serif;">New Feature:</span></div>
<div style="text-align: center;" align="center">
<span style="font-size: 14px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">Click below and received </span><span style="font-size: 14px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif; font-style: italic;">Inside Asia</span><span style="font-size: 14px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;"> episode updates </span>
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<div style="text-align: center;" align="center">
<span style="font-size: 14px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">by joining our </span><span style="font-size: 14px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: bold;">WhatsApp Group</span><span style="font-size: 14px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">:</span>
</div>
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<span style="font-size: 14px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;"> </span><a href="https://chat.whatsapp.com/Di21qVnAdbk0ebrQnfjXFi" target="_blank" style="font-size: 14px; color: rgb(54, 97, 189); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; font-style: normal; text-decoration: underline;">https://chat.whatsapp.com/Di21qVnAdbk0ebrQnfjXFi</a>
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<div style="text-align: center;" align="center"><span style="font-size: 16px; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal;">In conversation with</span></div>
<div style="text-align: center;" align="center"><span style="font-size: 20px; font-family: Calibri, Helvetica, Arial, sans-serif;">Kyle Hegarty</span></div>
<div style="text-align: center;" align="center"><span style="font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal;">Grappling with Cultural Miscommunication</span></div>
<div style="text-align: center;" align="center"><br></div>
<div style="text-align: center;" align="center">
<span style="font-size: 16px; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal;">Click </span><a href="http://www.insideasiapodcast.com/cultural-miscommunication/" target="_blank" style="font-size: 16px; font-family: Calibri, Helvetica, Arial, sans-serif; color: rgb(207, 143, 18); font-weight: normal; font-style: normal; text-decoration: underline;">here</a><span style="font-size: 16px; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal;"> to listen to the full </span><span style="font-size: 16px; font-family: Calibri, Helvetica, Arial, sans-serif; font-style: italic;">Inside Asia</span><span style="font-size: 16px; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal;"> episode</span>
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<span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">How essential are cultural cues and what’s at stake each time we miss them? That’s the question I ask </span><a href="https://www.linkedin.com/in/slapdragons/" target="_blank" style="font-size: 16px; color: rgb(54, 97, 189); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; font-style: normal; text-decoration: underline;">Kyle Hegarty</a> <span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">in </span><a href="http://www.insideasiapodcast.com/cultural-miscommunication/" target="_blank" style="font-size: 16px; color: rgb(54, 97, 189); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; font-style: normal; text-decoration: underline;">this week’s episode</a> <span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">of </span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif; font-style: italic;">Inside Asia</span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">.  Kyle is author of the soon-to-be-released book - </span><a href="https://www.amazon.com/Accidental-Business-Nomad-Survival-Shrinking/dp/1529329078/ref=as_li_ss_tl?keywords=accidental+business+nomad&qid=1570688359&sr=8-1&linkCode=sl1&tag=ridasi00-20&linkId=9482d2f355571e2f4959d4e945e8b0ea" target="_blank" style="font-size: 16px; color: rgb(54, 97, 189); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; font-style: normal; text-decoration: underline;">The Accidental Business Nomad: A Survival Guide for Working Across A Shrinking Planet. </a>
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<div><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;"> </span></div>
<div><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">His dissertation comes at an interesting time. There are countervailing forces in play. On the one hand, global commerce and Internet access are bringing people closer together. On the other hand, some countries are starting to think that too much economic integration is a bad thing. The prospects of Recession are on the rise and leaders from the US to the UK are calling for protectionism to safeguard jobs and bolster homegrown businesses. </span></div>
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<span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">Just as there’s no stopping the political winds from shifting, nor can one prevent the wings of commerce from beating. </span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif; font-style: italic;">People</span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">are at the heart of all commercial exchange, and so it is that Kyle has turned his attention to the many things that can go wrong when diverse cultures meet in the marketplace. </span>
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<div><span style="font-size: 16px; color: rgb(0, 0, 0); font-weight: bold; font-family: Calibri, Helvetica, Arial, sans-serif;">Weighing the Cost of Miscommunication</span></div>
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<div><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">Our discussion left me thinking about the complexities of communication. I’m not talking about language barriers or even cultural differences, but rather, how we are all predisposed to believe that when we say something, it’s been communicated. Instead, we should ask ourselves, when something is said, has it been understood? </span></div>
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<span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">Evidence suggests that we’re misunderstood more often than we might think. I don’t want to get overly personal, but the last time you fought with your spouse, was it about </span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif; font-style: italic;">what </span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">you said, or </span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif; font-style: italic;">how </span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">you said it? As often as not, it’s the how. Am I right?</span>
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<div><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">Now think about the way we work. Emails, text, WhatsApp, voicemails and the occasional face-to-face. What we gain in efficiency thanks to technology, we lose in inter-personal nuance. For millions of years, we as humans have been trained to pick up on all forms of non-verbal communication. Body language speaks volumes. Tone is everything. Now add to this communication cornucopia the element of cultural difference. </span></div>
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<div><span style="font-size: 16px; color: rgb(0, 0, 0); font-weight: bold; font-family: Calibri, Helvetica, Arial, sans-serif;">Time to Adapt!</span></div>
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<span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">To make the point, think about this: What if Dale Carnegie walked into a bar. You remember </span><a href="https://en.wikipedia.org/wiki/Dale_Carnegie" target="_blank" style="font-size: 16px; color: rgb(54, 97, 189); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; font-style: normal; text-decoration: underline;">Dale Carnegie</a><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">, the famous early 20th century American lecturer and Godfather of American-style salesmanship who made famous the saying “Success is getting what you want. Happiness is wanting what you get…” Yeah, that guy…So he walks into a bar and there’s an old and wise looking Asian character wearing a gown and a long white beard. He’s sitting quietly contemplating the tea leaves in his cup when Dale walks up, slaps him on the back and shouts: Waddaya havin’? Bartender, give this man a drink. </span>
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<span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">The old gentleman, though startled, looks up from his cup and while slightly averting his eyes, says: “As the water shapes itself to the vessel that contains it, a wise man should adapt himself to circumstances…” I’ll have a beer! The old man, you may have guessed, is Confucius and so it is with his words of wisdom that we come upon what could prove the most singularly critical human behavior of our time – </span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif; font-style: italic;">adaptation</span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">! </span>
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<span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">The world is rife – as Kyle points out – with cross-cultural miscommunication. But it strikes me that what’s missing isn’t the ability to communicate, but rather, the inability to adjust and adapt to the communication styles of others. For decades, the economic dominance of Western nations imposed a “my-way-or-the-highway” attitude on business partners throughout the developing world. And in the interest of commerce and profit, these business partners largely complied. Those days are done. It’s a new era led by a new breed of Asian business leader armed with a global agenda. With this shift in power will most assuredly come a shift in style, and the only question worth asking is: How adaptable will we </span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif; font-style: italic;">all</span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">be?</span>
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<div><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">As always, we thank you for listening.</span></div>
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<span style="font-size: 16px; color: rgb(0, 0, 0); font-weight: bold; font-family: Calibri, Helvetica, Arial, sans-serif;">Book</span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">: </span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif; font-style: italic;">Cultures and Organizations: Software of the Mind (Third Edition) </span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">by Geert Hofstede, McGraw-Hill Education, May 2010.</span>
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<div><a href="https://www.amazon.com/Cultures-Organizations-Software-Mind-Third/dp/0071664181/ref=sr_1_2?crid=1ZQP59KLQUZPQ&keywords=hofstede+cultures+and+organizations&qid=1570687932&sprefix=hofestede%2Caps%2C393&sr=8-2" target="_blank" style="font-size: 16px; color: rgb(54, 97, 189); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; font-style: normal; text-decoration: underline;">https://www.amazon.com/Cultures-Organizations-Software-Mind-Third/dp/0071664181/ref=sr_1_2?crid=1ZQP59KLQUZPQ&keywords=hofstede+cultures+and+organizations&qid=1570687932&sprefix=hofestede%2Caps%2C393&sr=8-2</a></div>
<div><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">Kyle tells me this is the book that helped shape his core thinking on the subject of Cultures and Organizations.</span></div>
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<span style="font-size: 16px; color: rgb(0, 0, 0); font-weight: bold; font-family: Calibri, Helvetica, Arial, sans-serif;">Book</span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">: </span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif; font-style: italic;">Global Dexterity: How to Adapt Your Behavior Across Cultures without Losing Yourself in the Process</span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;"> by Andy Molinsky, Harvard Business Review Press, February 2013.</span>
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<div><a href="https://www.amazon.com/Global-Dexterity-Behavior-Cultures-Yourself-ebook/dp/B00B77AINY/ref=sr_1_1?crid=8BA7O7FEYSLW&keywords=molinsky&qid=1570687985&sprefix=molinsk%2Caps%2C369&sr=8-1" target="_blank" style="font-size: 16px; color: rgb(54, 97, 189); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; font-style: normal; text-decoration: underline;">https://www.amazon.com/Global-Dexterity-Behavior-Cultures-Yourself-ebook/dp/B00B77AINY/ref=sr_1_1?crid=8BA7O7FEYSLW&keywords=molinsky&qid=1570687985&sprefix=molinsk%2Caps%2C369&sr=8-1</a></div>
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<span style="font-size: 16px; color: rgb(0, 0, 0); font-weight: bold; font-family: Calibri, Helvetica, Arial, sans-serif;">Book</span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">: </span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif; font-style: italic;">The Culture Map (INTL ED): Decoding How People Think, Lead, and Get Things Done Across Cultures </span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">by Erin Meyer, PublicAffairs, January 2016.</span>
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<div><a href="https://www.amazon.com/Culture-Map-INTL-ED-Decoding-ebook/dp/B01KSXNFJQ/ref=sr_1_1?keywords=erin+meyer&qid=1570688070&sr=8-1" target="_blank" style="font-size: 16px; color: rgb(54, 97, 189); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; font-style: normal; text-decoration: underline;">https://www.amazon.com/Culture-Map-INTL-ED-Decoding-ebook/dp/B01KSXNFJQ/ref=sr_1_1?keywords=erin+meyer&qid=1570688070&sr=8-1</a></div>
<div><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">Both of the above books are slightly less academic and more approachable discussions on the topic.</span></div>
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<span style="font-size: 16px; color: rgb(0, 0, 0); font-weight: bold; font-family: Calibri, Helvetica, Arial, sans-serif;">Report</span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">: Globe 2020, </span>
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<div><a href="https://globeproject.com/" target="_blank" style="font-size: 16px; color: rgb(54, 97, 189); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; font-style: normal; text-decoration: underline;">https://globeproject.com/</a></div>
<div><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">According to Kyle, this report is themost academically respected study that he says he’s aware of on cross-cultural management and leadership styles. This is a survey of cultural practices, ideal leadership attributes, and trust antecedents from 300-500 middle managers in over 110 countries with the help of over 240 Country Co-Investigators (CCIs).</span></div>
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<span style="font-size: 16px; color: rgb(0, 0, 0); font-weight: bold; font-family: Calibri, Helvetica, Arial, sans-serif;">Book</span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">: </span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif; font-style: italic;">The Accidental Business Nomad: A Survival Guide for Working Across a Shrinking Planet </span><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">by Kyle Hegarty, Nicholas Brealey Publishers, April 2020.</span>
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<div><a href="https://amzn.to/2BacRsF" target="_blank" style="font-size: 16px; color: rgb(54, 97, 189); font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; font-style: normal; text-decoration: underline;">https://amzn.to/2BacRsF</a></div>
<div><span style="font-size: 16px; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, Arial, sans-serif;">You can pre-order Kyle’s book here. Due out in April 2020.</span></div>
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<div><span style="font-size: 12px; color: rgb(102, 102, 102); font-family: Calibri, Helvetica, Arial, sans-serif;">| Sept 6, 2018 |</span></div>
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<div class="text-container galileo-ap-content-editor"><div><div style="text-align: center;" align="center"><span style="font-size: 20px; font-family: Calibri, Helvetica, Arial, sans-serif;">Prefer reading vs. listening?</span></div></div></div>
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<div class="text-container galileo-ap-content-editor"><div><div>If podcasting isn't your thing, or you're just too busy to take 30 minutes to listen, check out my articles <a href="https://www.linkedin.com/in/steve-stine-6124084/detail/recent-activity/posts/" target="_blank" data-segment-action="add" data-segment-id="7527c640-69b8-11e8-ad61-d4ae529a8575" style="color: #597274; font-weight: normal; font-style: normal; text-decoration: underline;">here</a> on Linked-in where I set out to summarize each week’s conversation. We touch on a wide range of topics from healthcare to finance, politics to cleantech. I hope you’ll join us.</div></div></div>
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<span class="article-heading-text" style="font-size: 18px; font-weight: bold; color: #000000;">Steve Stine | LinkedIn</span><br>
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<span>Check out professional insights posted by Steve Stine, Senior Regional Leadership Advisor and INSIDE ASIA radio talk show host</span><br>
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<a style="text-decoration: underline; color: #597274; font-weight: normal; font-style: normal;"></a><a href="https://www.linkedin.com/in/steve-stine-6124084/detail/recent-activity/posts/" style="color: #597274; font-weight: normal; font-style: normal; text-decoration: underline;"><span>Read more</span></a><br>
<a style="color: inherit; text-decoration: none; font-weight: normal; font-style: normal;">www.linkedin.com</a><br>
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<table class="editor-social" width="100%" cellpadding="0" cellspacing="0" border="0" style="width: 100%; min-width: 100%;">
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<a href="https://www.facebook.com/insideasiapodcast" style="display: inline-block; text-decoration: none;">
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<a href="https://twitter.com/asiapodcast" style="display: inline-block; text-decoration: none;">
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<a href="https://www.linkedin.com/in/steve-stine-6124084/" style="display: inline-block; text-decoration: none;">
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<a href="#" style="color: #5d5d5d">Unsubscribe {recipient's email}</a>
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<a href="#" style="color: #5d5d5d">Update Profile</a> |
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</table><div align="center" style="background-color: #F3F3F3;"><table width="100%" cellpadding="0" cellspacing="0" border="0" style="background-color: #f3f3f3"><tr><td align="center" valign="top" style="padding: 0px 0px 0px 0px;"><div align="center" style="max-width: 600px; margin-left: auto; margin-right: auto;"><table cellpadding="0" cellspacing="0" border="0" style="width: 600px; width: auto !important; margin-left: auto; margin-right: auto;"><tr><td align="left" valign="top" style="color: #5b5b5b; font-size: 11px; line-height: 1.3; font-family: Arial, Helvetica, sans-serif; padding: 20px 20px 20px 20px;"><div style="color: #FF0000; font-size: 11px; line-height: 1.3; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 13px; font-weight: bold;">THIS IS A TEST EMAIL ONLY.</span><br />This email was sent by the author for the sole purpose of testing a draft message. If you believe you have received the message in error, please contact the author by replying to this message. Constant Contact takes reports of abuse very seriously. If you wish to report abuse, please forward this message to <a href="mailto:abuse@constantcontact.com">abuse@constantcontact.com</a>.<br /></div></td></tr></table></div></td></tr></table></div></body>
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